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Carpet World UK Reviews

4.6 Rating 84 Reviews

88 %

of reviewers recommend Carpet World UK

Company Reviews

Product Reviews

4.6

Based on 84 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01455 890 003

Email:

info@carpetworlduk.co.uk

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Carpet World UK 5 star review on 6th April 2021

Carpet World UK 5 star review on 14th June 2020

Carpet World UK 4 star review on 27th March 2020

Anita Stephenson

Carpet World UK 5 star review on 23rd March 2017

Lindsay Ladbrook

Carpet World UK 5 star review on 23rd March 2017

Lindsay Ladbrook

Carpet World UK 5 star review on 23rd March 2017

Lindsay Ladbrook

Carpet World UK 5 star review on 23rd March 2017

Lindsay Ladbrook

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered a sample before purchasing the carpet and to be honest, I was unsure about whether the quality of the entire carpet will be similar to the small sample I had received earlier. I was pleasantly surprised that the look and feel of the carpet exceeded my previous experience. Make sure you buy a nice underlay and it goes without saying that fitting it properly is a must. This carpet is so elegant and easy to fit. 100% satisfied.”

Posted 3 years ago

“Reliable service and plenty of choice. Website easy to navigate and with added bonus of being able to order free samples. Due to COVID it was really useful being able to gain an idea of what I needed from the website first. Making an appointment was easy and enabled me to visit the showroom and receive personalised customer service in a safe environment . Sales Assistant was professional, polite and well informed. We have used carpet world a few times and would recommend them to others.”

Posted 3 years ago

“Ordered on Sunday, came Weds. Excellent quality. Highly pleased with quality. Great service. Kept informed as to processing. Laid down it looks fabulous!”

Posted 3 years ago

“Found the carpet I was looking for including underlay. Delivered promptly within 3 days, no damage.”

Posted 3 years ago

“The carpets were great. The fabrics and textures were perfect for what they were needed for.”

Posted 3 years ago

“Excellent service and support, can't beat them!”

Posted 3 years ago

“After receiving the perfect carpet sample it took a total of 6 days from ordering to delivery. In spite of lockdown everything went very smooth and the delivery man was very efficient and managed to put the carpet into my hallway without entering my home to which I was very grateful. Thank you Carpet World for making this all happen in a safe “lockdown” way!”

Posted 3 years ago

“Thank you carpet world for getting out samples quickly for us !”

Posted 3 years ago

“Very good price and excellent service from point of sale to delivery. Product delivery was outstanding and went smoothly. The delivery company used should also be praised for the quality of service provided. Overall a pleasure to deal with and highly recommend.”

Posted 3 years ago

“Great website, very helpful sales person, couldn't be more helpful, their samples arrived quickly, really nice products, we will definitely be buying from this company, 10 out of 10”

Posted 3 years ago

“samples requested arrived promptly, very impressed”

Posted 3 years ago

“Ordered and paid for my carpets on Monday morning. I received an email on Tuesday that they would be delivered on Wednesday. They arrived at about 11am on Wednesday as promised. Very kind and helpful delivery man helped me carry the rolls into the house but he was careful to social distance and stay outside the house. I haven’t opened them yet but going by my smooth and easy order and good communication I’m sure they will be fine. One thing of note! If you don’t pay extra for a time slot you have to wait from 8am to 6pm for delivery, and the company/driver won’t contact you. I was waiting in an empty house but luckily mine arrived in the morning. Excellent fast service especially under the current lock down 👍🙌”

Posted 3 years ago

“Great quality and fast delivery.... Prices are very competitive”

Posted 3 years ago

“Excellent service under the demanding restrictions of the current pandemic”

Posted 3 years ago

“great flooring, really fast delivery and good communication despite the current situation. Looks great down!”

Posted 4 years ago

“Transaction was easy but due to covid 19 I have not received carpet yet and no information of when delivery will be which I feel is disappointing”

Posted 4 years ago

“Fantastic choice of carpet on the website. All the samples arrived the next day. Half the shop prices, brilliant value for money. I was kept informed of the delivery time which was great and very friendly & helpful Delivery Driver. Couldn't fault the service from start to finish.”

Posted 4 years ago

“Very happy with the service and care taken over delivery. Product is as specified and good value. Will certainly use Carpet World again in the future.”

Posted 4 years ago

“I needed more flooring after an expensive mistake by a so called tradesman. However very quick delivery and a call to book a slot from a polite and efficient sales team.”

Posted 4 years ago

“Received samples These were extremely helpful Thank you Hope to make an order soon after discussing the price”

Posted 4 years ago

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Carpet World UK is rated 4.6 based on 84 reviews