Carpet World UK Reviews

4.68 Rating 56 Reviews
91 %
of reviewers recommend Carpet World UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
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01455 890 003


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I would have given 5 star rating but the order was short, however they rectified this and the job was finished the following week. The carpet world in Hinckley were great kept us informed and nothing was too much trouble. Especially I want to mention how good Adam the fitter was, fantastic job.
Carpet World UK 4 star review on 27th March 2020
Posted 7 months ago
Fantastic choice of carpet on the website. All the samples arrived the next day. Half the shop prices, brilliant value for money. I was kept informed of the delivery time which was great and very friendly & helpful Delivery Driver. Couldn't fault the service from start to finish.
Posted 7 months ago
Very happy with the service and care taken over delivery. Product is as specified and good value. Will certainly use Carpet World again in the future.
Posted 7 months ago
I needed more flooring after an expensive mistake by a so called tradesman. However very quick delivery and a call to book a slot from a polite and efficient sales team.
Posted 8 months ago
Received samples
These were extremely helpful
Thank you
Hope to make an order soon after discussing the price
Posted 9 months ago
The carpet sample arrived very quickly and following this I also ordered a carpet. Carpet World dealt with the order very efficiently and it arrived when they said it would. Very pleased.
Posted 9 months ago
Samples ordered arrived the very next day. Brilliant service!
Posted 10 months ago
Excellent quick delivery service, good product at a reasonable price.
Posted 10 months ago
Ordered a sample of vinyl for my en-suite. It came within a couple of days and was a decent sized sample. Excellent service. Struggled with the website though. Cannot seem to find a store locator on it not a chat facility to ask for help in working out my measurements. This would be really helpful.
Posted 11 months ago
Excellent service..the young men on customer service were knowledgeable,courteous & respectfull & a credit to Carpet World.
Posted 1 year ago
Hard carpet no give or softness
Posted 1 year ago
Would have been great if you have the carpet sample you sent me in stoke 😂
Posted 1 year ago
Posted 1 year ago
Carpet World, is a great site and their sample service is brilliant.
Lots of variety to choose from covering all budgets.
Posted 1 year ago
Bought vinyl flooring. Good quality at a good price. Delivered when expected and wrapped well for protection. No complaints. Would use again.
Posted 2 years ago
Excellent customer service
Posted 2 years ago
Saisfied Customer. Overall Good Customer Service.
Posted 2 years ago
I paid for a pre 9:30 am delivery, but phoned at 10:45 to ask where my carpet was. Was told that they would find out and get back to me. (They did refund my delivery surcharge). I received a phone call at 11:17 and told that the delivery would be with me shortly within about 30 min. Eventually 2 hours later approx 1:30 pm the carpet delivery finally turned up.
Posted 2 years ago
Good carpet and excellent service
Posted 2 years ago
Very fast delivery and competitive price. The flooring seems to look all ok without damage. Haven't open the pack yet but they seem to be a good quality product and colour as expected. Recommended and no hesitation to use them again for sure.
Posted 2 years ago
Carpet World UK is rated 4.68 based on 56 reviews